Cannot go to live view on ring peephole cam

Hi there, neighbors! Great call on checking your wifi signal strength or RSSI. Having a great wifi signal will help with the best video connection.

When your internet resources are optimal for speeds, bandwidth, and signal, it’s best to check other variables such as mobile device connection. Please ensure there is not a vpn enabled on the mobile device, and try using wifi connection only or cellular data connection, to test the difference. I recommend using the Rapid Ring app, as it is designed for the quickest access to live view. Feel free to let us know how this goes! :slight_smile: