Cannot change network

I have tried about 30 different times on 3 different devices to change my network after changing my router's network name. I've gone through the website help FAQ which is utterly useless and just keeps looping you through the same 2 pages.1 iPhone2 android devicesBlinking left, right, top, nothing, no option works.YES I've made sure mobile data is offYES the type of WiFi is compatible, same router as before, just a new name and passwordYES I've made sure smart switch is off.YES the router is in a good spot. Signal green.YES I'm effing standing right next the frickin doorbellNear the end of setup after typing in the new network name and password, the ring circle up-scrolls blue twice then starts blinking left. By the time the app asks if it's blinking left, the ring has stopped blinking. Again, none of the 4 blink options works, so I have to start over.Is there a way to hardlink into the ring with the USB port? This wifi setup is ridiculous and buggy. It took forever the first time we originally set it up, too. This is literally the only piece of tech in my house that doesn't work regularly and is having trouble with the Wi-Fi name change.