Ring Security Cameras

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Cannot access live video

For the past two weeks I am unable to access live video through the ring app on my note 10+. I can access the live video via my smartthings app, however when I try to pull up the video via the ring app - the app just freezes on my phone. sometimes I have to force close the app to get my phone to respond. My phone recently updated to android 10 as well.

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18-01-2020 09:12:36

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