Canadian customer wishing to pay in USD on their credit card

Products Video Doorbells
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#1

We are Canadian customers who would like to pay our yearly subscription in US dollar ($30 USD/ year). We spoke to our neighbours next door and they are paying in US dollar for this. Can you set it up for our ring subscription as well? I tried to call the customer service and the representative seems to be unable to do it.

It is only fair and professional that Ring treats all customers the same way by providing the same payment options to all customers. I hope to hear back from you soon with a just and fair answer.

Thank you

#2

Hi neighbor! Our Protect Plan subscriptions are priced and billed in USD by default. :slight_smile:

If you are needing this adjusted, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit hereto see how to contact support.