Ring Security Cameras
Can you turn off the Lights with Motion setting
Here's what I would like to do with the lights on my Floodlight Cam, but I can't seem to do this using the iOS or Mac app settings. Choice 1 - I'd really like to disable turning off/on of the lights by the Floodlight Cam altogether and have Alexa do it via a rotuine. However, I can't seem to be able to disable the device from doing the lighting via Motion Sensor. If I go Device Settings \> Light Settings \> Motion Zones for Lights on iOS app, I can never turn off the "Turn on Lights with Motion" setting. If do and tap Save, then next time I go into that view, it returns to On position. Choice 2 - If I can't do that, I'd like to just use the Light Schedule (Device Settings \> Light Settings \> Light Schedule). But again, because I can never turn off the "Turn on Lights with Motion" setting, the Light Schedule doesn't kick in. Are either of these possible?
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13-02-2020 02:46:50
Responses (2)
- D
This used to work fine for me and within the last week or so I’m running into the same issue that the motion light settings turn back on automatically even if I save them off. Did anyone find a resolution? I tried updating to the most recent release and still have the same problem
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03-04-2020 03:22:24
NSame here - so annoying. Means I have to unplug the floodlight in order to step outside and see the stars. Does anybody know how to raise a tech support ticket?
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04-04-2020 07:56:56
EThere is a workaround. Go to the Motion Zones for Lights setting window and turn off each of the three zones. This will have the net effeeect of turning of lights based on motion. You can then set up the light schedule. I did this a couple months back and it works as intended.
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04-04-2020 01:28:26
DThis is exactly what I was doing until a couple weeks ago. Clicking the 3 zones off manually and pushing save looks like it works but come back to the light settings screen a few seconds later and the 3 zones are turned back on
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04-04-2020 01:56:41
DYou can if the app worked correctly. Ring has been aware of this issue and has done nothing to correct it because they are too busy creating new devices. It’s sad really.
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04-04-2020 05:14:30
- K
I have a big issue with my ring floodlight cams. I have two of them facing my backyard patio, and when I’m out there it is lit by patio/cafe lights so I don’t want the floodlight cams blasting me in the face. The only way I can figure out how to toggle the lights off is by turning them off via the light switch. How can I toggle off the motion activated lights on the app? This is beyond frustrating.
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14-06-2021 02:18:06
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CHi @Kw. You can find instructions on how to adjust the Motion Zones specifically for the lights on your Floodlight Cams [here](https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam). You can also disable these if you do not want the lights coming on with motion, such as when you're sitting out on your patio area. I hope this helps. :)
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14-06-2021 09:14:12
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Eagle328
Are you tapping Save on the top right before you exit the screens? Mine stay set after I tap Save.
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13-02-2020 03:56:04
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