Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
Can’t view history in my Ring app any longer
My Floodlight Cam was working flawlessly for the first year I had it, (blue bubbles showing up on Time line every time their was motion) then about 2 months ago it stopped recording in the timeline, & now I can’t review any motion alerts on my camera.(they are not there) I’m even paying for the yearly subscription. About 2 weeks ago I sat on the phone with a [Ring.com](http://ring.com/) CSR to troubleshoot my problem, still couldn’t get it to work correctly. I was hoping yesterday’s (1/7/21) app update would have fixed my issues, but it’s still not working correctly. I honestly don’t know what changed that made it go from perfect to trash. I’m VERY disappointed! Surely I’m not the only one having these issues. Please help!
620 •
0 •
0 •
08-01-2021 07:20:16
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates