Ring Security Cameras
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U
Can’t reset floodlight. Floodlight offline
hardwired-security-cameras
troubleshooting
One of my ring floodlights has gone offline and I can’t reset it. The light is permanently on. I’ve tried pressing the button for 20 seconds. The WiFi works and other ring devices are connected.
Nb i notice some moisture at the lens area when I was trying to reset it.
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27-12-2023 06:45:24
Responses (1)
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Tom_Ring
Hi @user72576. For this concern, try disconnecting the Floodlight from power for about 10 minutes, then restore power. Allow a few minutes for the device to boot up and then you can reconnect it to WiFi. I hope this helps!
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28-12-2023 03:41:21
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