Can’t reconnect floodlight cam

Our floodlight cam went offline and we cannot get it to reconnect. We’ve tried everything-hard reset, unplugging modem, turning power off and back on. We even set up a guest network to try connecting to a strictly 2.4g network but still have a solid green light. Have managed to reconnect all other devices at time’s but not this one. Help!

2 posts were merged into an existing topic: Hardwired Security Cam bricked after firmware update