I just installed a Kwikset Smartcode 914 lock. It shows as a compatible lock. I’ve not been successful pairing in with the ring app. I select the 914 I’m the add devices list, press “A” 4 times on the lock (those are the instructions for putting it in pairing mode) and then Ring does the listening but never finds it. I’ve tried resetting the lock (press b 9 times) and then retrying but same thing. Also, there is a QR code so I did try to manually add the lock but it doesn’t recognize it and tells me I may have scanned a different code.
Any help?