Can’t access Ring app and

Hi all,

For some reason, I’m not able to access my ring app as well visit on my IPhone. It works fine on my other devices and IMAC. It’s only blocked on my IPhone. There are no restrictions set in place that I know of. When I go to on both Safari and Chrome, I get a message that says, “no acceptable.” I’ve checked my settings, screen time, deleted and reinstalled the ring app. Nothing is working. I’m on the latest IOS and app so I’m not sure what’s happening. Anyone have an idea of what’s going on? It’s only on my IPhone. Could my device be blocked at the ring website. Help!

Check out our Community post here, for Ring web app compatible browsers and features. Chrome should work. Please also ensure there is not a VPN enabled on the mobile device. I hope this helps! :slight_smile: