Hi @kat55. The QR Code with the 5-digit pin will come on a slip of paper with your packaging, and it is also on the back of the Camera on the Floodlight Cam Pro. If you are missing the QR code on both the slip of paper and on the Camera, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.