Hi @user786786. This message means the Doorbell and Cameras are still set up under the previous owner's Ring account. Since you have a new wifi network, the devices are more than likely offline and will not be accessible in the original owner's account. They can still remove them from their account, despite the devices being offline. You can find some information on the process of changing device ownership [here](https://support.ring.com/hc/en-us/articles/360038010351-How-to-Take-Over-or-Change-Ownership-of-a-Ring-Device). If you need additional assistance with this, please reach out to our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus).

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