Ring Security Cameras
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U
Can plus detection issues
cs-support
motion-settings
Hi. I’ve been reading the topics on the detection zones not working correctly. I too have the same issue with my Cam Plus. It’s mounted at the recommended 3mtrs. It is pointed down as I wish to detect near the house and not the street. I have motion off and people on. Set to Min and get notifications all the time when people walk past my drive. I have a ring doorbell pointed in the same direction with no issues. The attached image shows my issue. 
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11-10-2023 05:32:00
Responses (1)
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Justin_Ring
Hi @user61966. You have adjusted all the settings I would have recommended for your concern. The next best step is to contact our support team to further investigate this with you. Give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us)
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12-10-2023 10:43:57
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