Can not working right

One of the stuck up cams out of the pack of 3 isn’t working right. It’s screen is pink or solid black and it only sometimes works right what do I need to do to get a new can I just bought them this month from Costco

Hey @Redheadtasha. Please try resetting the device by pressing and holding the setup button for 20 seconds. After this time, take a look at the Live View to see if the image is still pink. If it’s still an odd color, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.