Can I force doorbell pro 2 to use 2.4GHz?

I’m trying to get stronger signal strength through a brick wall to my doorbell pro 2.
My RSSI on 5GHz is around -50 which apparently is not good enough for video.
Unfortunately my internet gateway will not let me separate the 2.4GHz and 5GHz bands using individual SSIDs.
I have tried disabling my 5GHz band and completely setting up the doorbell as a new device, but it still connects to the 5GHz band just without internet access.
Is there any way, from the ring side, to be able to select one channel or the other?
Or do I have two devices that are both too smart for my own good?