Hi everyone I need some advise. My dad had a ring camera on his house. He passed away in October 2020. I don’t no his passwords or user name. Is there anyway I can access it?
So sorry to hear about that, @Cbuckle! There is indeed a process in place which can help you obtain ownership access to the Ring device. Check out our help center article for instructions on changing ownership. If you run into any obstacles, our support team is always happy to help further with this! Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.