Can a shared user hide themselves from motion detection?

Someone I live with I made them a shared user now every time they come or go the ring doesn’t notify me, why is that?

Hi @Renwaldo. No, a Shared User cannot hid themselves from motion detection. I suggest starting with your Notification preferences and your Motion Frequency. You can also check to see if Modes is a factor here. Some Modes can Snooze notifications. You can always check your history to view any events that happened, even if you didn’t get a Notification for it.

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