Camera will not join the ring network

Camera can’t join ring network. Power to camera and blue light flashing but will not connect. It worked before but will not now.

Hi there, @Mikeybabb! As long as the Ring setup network is showing up in your mobile device wifi settings during setup, this is a great sign that the access point is broadcasting successfully. If possible, try completing this setup on another mobile device entirely. Please also ensure there is not a vpn enabled on any mobile device being used. Feel free to let us know how this goes! :slight_smile: