Camera preview not available yet it still detected motion and it is on but can't see anything my other camera has a frozen image since last night

Products Security Cams
, ,
1

Good day I’m From South Africa and using Ring cameras.my one camera says camera preview not available yet it still detected motion and it is on but can’t see anything my other camera has a frozen image since last night

2

Hi @user67527. These sorts of issues are usually related to the connection. Check the RSSI for each Security Camera on the Device Health page. The RSSI is a measure of the signal strength that your device has. A weak or unstable signal will impact the video quality and the performance of your device.