Ring Security Cameras

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A
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Camera picks up cats but not car
troubleshooting
wireless-security-cameras

I have a ring wireless spotlight camera. I am trying to detect cars and people in my driveway. Cats keep setting of the motion detection so I turned on people only, and now I get nothing half the time. UPS and Fedex back right up to the camera, walk under it to the door and then leave and still triggers nothing for motion alerts. Any help would be good.

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22-02-2021 05:28:32

Responses (3)

  • M

    Hi there, @Ateam! As every home is different, we expect the motion configuration to also vary by location. For this reason, some motion features that are intended to benefit certain environments might not necessarily be needed for yours. People Only Mode is intended to refine your motion alerts to those caused by people only. This can vary depending on Ring device you have and other settings, as described in our [help center article](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Alert-Notifications-with-People-Only-Mode). Feel free to disable People Only and try out some other settings to see which ones work best for you. The best method of optimizing motion detection is through trial and error. I hope this helps! :)

    0

    23-02-2021 04:49:41

      A

      I have turned off the people only mode and then everything sets off the motion. Wind blowing snow sets it off. Cats set it off. Very annoying and disappointing.

      0

      23-02-2021 08:42:08

  • U

    I have the same problem. My camera picks up people but not cars. I have a long driveway so I need to see who is driving in as well as walking in. If I takeoff, smart detection (people only) then I pick up the cat every time it walks by. Is there not a way to detect large, moving objects versus objects, the size of a cat?

    0

    13-02-2024 05:55:48

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      14-03-2024 05:56:38

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