My ring settings are all on high frequency and sensitivity, but it will only pick up motion if I touch or move the camera. I can be waving my arms in front of it and I won’t get alerts. It’s brand new and it’s connected to WiFi. Anyone else have this problem?
Hi @user51758. How high is this doorbell mounted? What specific doorbell model is this? How are your Motion Zones configured? What is the RSSI for the doorbell? This information will help us better understand the issue and offer relevant troubleshooting steps.
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