Camera motion alerts are turning on after being turned off

We have had a number of cameras working for a year. All of a sudden both yesterday and today all of them had the Motion Alert turned on when they had been off forever. We have not touched any settings so we have no idea why this is happening. Is there something we can look at to see why this is a problem all of a sudden.
Also, is there a way to turn off all motion alters for all cameras from one place rather than going in to each one to turn motion alerts back off?

Hi @John30688. If your Motion Alerts are turning on by themselves, try the following steps:

  • Verify that your Ring app and phone are up-to-date with the latest updates.

  • Reboot your Ring devices using the Ring app.

There is not a way to turn off Motion Alerts simultaneously for all your Ring Devices until you want to toggle them back on. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.