Camera is blurry and has ring round it

I have two ring doorbell.
One of them works great and has a great picture.

The other have a ring around it as if the camera is too far back from the lense and the quality of the picture isn’t great at all.

The WiFi signal is RSSI-66
However the one with RSSI-75 has a great photo so I don’t believe it is the WiFi signal. I have a suspicion that the camera isn’t in the device correctly.

Anyone else had this issue?

Photo attached of poor picture

Hi there, @Craigpat! Although video may look good, these RSSI readings are an indicator of distance, interference, or both. While one device might provide acceptable video quality, despite the RSSI reading, it is possible this signal strength could impact both devices at some point. As an example, your Doorbell might have a -75 RSSI solely due to distance or a tough exterior wall, but the router is strong enough to still communicate as intended. Whereas your Doorbell with a -66 RSSI might have that RSSI due to distance, multiple walls, multiple floors, or large appliances. Signal interference can be caused by many things, as described in our Community post about RSSI. Improving the line of sight between your router and your Doorbells, or even using an extender, will help best with video.

Hi there @Craigpat
I got given a Ring doorbell 1 yesterday that I know has been dropped many times whilst being removed for charging, it has the same issue! though the picture quality is good it it has the same tunnel vision as per your picture.
I am guessing your thoughts are correct as in the camera may have been dislodged & moved back giving that rounded look.
I will dismantle this one over the weekend as take a look & report back unless of course you have already resolved this issue…
Best regards