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Skezza

Camera image foggy

cs-support

wireless-security-cameras

video-quality

Today, the image quality on one of my cameras is now really foggy compared to the image yesterday, I’ve cleaned the outside of the lens and changed the batteries, but no change to video quality Today ![image|539x500](upload://uI52kMTJkr2IA9MSCAUB7k0681x.jpeg) Yesterday ![image|467x500](upload://qFb5JgM7l2kaqOja0EgCwG1SxCX.jpeg)

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0 •

16-07-2023 07:54:37

Responses (2)

J

Justin_Ring

Hi @Skezza. Since you have already tried cleaning the lens on your Camera and it has not fixed your concern, the next best step is to reach out to our support team for further assistance. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

0

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17-07-2023 11:54:17

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

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16-08-2023 11:54:39

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