Camera doesn’t activate for a delivery

Products Video Doorbells
1

I would like to know why my ring video doorbell activates when a car drives in front of our home, but a delivery truck can park in front of our home, the driver gets out and walks from the truck to the front porch, in line with the camera, puts a package on the porch, and walks back to his truck, and the camera doesn’t activate? Very irritating!

2

Hi @jboyd. It sounds like you may need to adjust your motion settings. This Help Center article here has more information about this and tips on how to optimize your settings.

3

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