Camera does not work

does not recognize the batteries, signal that it is without charge

Hey @Orlando. What camera is this for? Have you reached out to our support on this concern? For immediate assistance, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

I have this issue too, I am on the phone with support right now.

They are sending me a replacement camera.

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