Ring Security Cameras
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User Solution
Camea light won't go out
hardwired-security-cameras
troubleshooting
On one camera, the light stays on all night. OK, not quite. The light comes on, goes off after one minute,2 seconds later it comes back on. Does that all night. No spiders on camera and no flying insects - last night it was 28deg C. Only once was motion detected - 11:28P - stray cat.
I have turned off Lights, Motion Detection, Motion Alerts, and Motion warnings. Still, the lights stay on all night. The light worked perfectly for a few years, so it can’t be AC (on the other end of the house) or trees.
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28-03-2024 12:50:56
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Tom_Ring
Hi @requiredusername. If you haven’t already, perform a reset on the Floodlight Cam. You can do this from the Device Health menu in the Ring app. You can also power cycle the device by removing the device from power for 10 minutes, the powering it back up. If you’ve tried this to no avail, please follow up with our support team. You can also get in touch by sending a private message @Ring on Facebook or Twitter.
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29-03-2024 01:21:31
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