Cam lights come on when arming and disarming alarm

Products Ring Alarm
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#1

Hi all,

May be a coincidence but when I arm or disarm the Ring Alarm my floodlight cam lights come on for 30 seconds then go off as normal. Is this correct? Nothing is in the cam sensor range. I have quite a good understanding of the app settings and linked devices etc but cannot see any setting for this if one exists at all? Has a recent update done this? I could live with it but just seems unnecessary. Thanks. Rob

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#2

HI @rob040669. Is the Floodlight Cam the only Ring Security Camera you have? Are you arming the Ring Alarm on the Ring app or via the Keypad? It does sound like it could be a coincidence as the lights on your Floodlight Cam will come on whenever motion is detected as long as it’s dark enough outside. With that said, does this occur at any time of the day, or only at night?

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#3

A post was merged into an existing topic: 1st gen floodlight camera shuts off before schedule

#4

I have noticed the same thing on my system within the last several days. My floodlight cam lights come on when I arm and also disarm my system. It happens when using the keypad AND the Ring app on my phone. The firmware version on the floodlight cameras is 10.0.18.
It’s an unwanted waste of electricity but could also be a dangerous notification to those on the outside when I’m arming or disarming my system.
Thanks.
Dan

#5

Same here. Just recently. Day or night when arming or disarming, the floodlights come on. This has the side effect of setting the dog off! When is this ‘feature’ being fixed @ring?

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