Byron 776 chime / ring 2nd gen chime

Hi guys, looking for advice please. We have purchased the ring video doorbell 2nd gen and the opposer compatible Byron 776 hardwired chime.

It states on the app this is compatible but struggling to get the to talk to each other.

Can someone help us please.

Thank you.

Hi @user51133. Can you clarify on the issue you are having? Are you experiencing issue with the two-way talk on the doorbell? This Help Center article here has information on troubleshooting audio concerns. Let me know if this is helpful.