Button no longer works

The button on my ring pro no longer works. It's not pushing on anything and you can feel the empty space behind the rubber button. I don't know if this was damaged by someone but it no longer works.This is what I've tried:Factory resetRe-installed old doorbell button - interior chime works perfectlyInstalled ring approved transformerCurrent condition:Motion alerts work via smart phone, smart TV, and pc app.Records motionWill transmit to a connected ring chime (motion only, not button depress)solid blue ring