Button decimated

My button has completely disintegrated on my doorbell pro. Speaking to the live chat, they won’t replace it, but I’m not spending another $250 on something that won’t last. Has anyone had any success with an alternative brand? Looking for HomeKit compatibility if possible. Thanks!

Hi @user70525. If this button on your Ring Pro is broken, you may qualify for a warranty replacement. If you are a Ring Protect Plan subscriber, you have an extended warranty on all device covered under the Ring Protect Plan.