Ring Security Cameras

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Burglary Suspect on pic not video

Hi, my door camera recorded a vehicle parked while a storage area was burglarized at 2am this morning. The camera did not detect motion so there is no video available but the pics the camera takes throughout the night shows the truck on it. Is there a way to download that pic so I can manipulate it and try to see the plate number or at least the type of white pickup it is? I have a keyhole camera and am a Basic Ring Member.Thanks,John

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17-01-2020 16:39:43

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    Go to Live ViewGo to the snapshot you want to saveIn the bottom right corner there is a "..." icon - tap it and choose "Snapshot"It will save the snapshot to your phone

    1

    18-01-2020 05:57:23

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