Each time there is an iOS update for the Ring app, the ‘Tap Camera Preview for Live View’ setting is changed to disabled, despite it being enabled prior to the update. This has been happening for months, and each time I go back into each of my cameras and enable the option, only to have it disabled again for each camera upon the next app update.
Is there a formal way to submit a bug report for this behavior or is this the best spot to do so? Currently on iOS 14.7.1 but this has been an issue throughout several iOS 14 updates.
Thank you for sharing this experience with us, @ShiftLft! We always appreciate our neighbors feedback, and have shared this with our teams here. If this happens again, or if you have a before and after picture of this occurring, feel free to share it. This may also help any other neighbors who might have a similar question. Thanks again!
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Thank you!! I did not realize what was causing all my cameras to constantly reset to disabled for tap camera for preview, but it makes sense it’s after an app update. It is incredible frustrating, especially since I have 14 cameras! I have to go into EVERY SINGLE one EVERY time there’s an update to change the setting back. Incredibly frustrating!!
Please fix this Ring, it is the most annoying part of the app. Stop changing my preferences! Every time there is an update, it’s so annoying having to go through 5 devices and reset a setting a want. Please fix this, no other settings change on update so why this one.