Bug Report: When the Alarm Base Station goes into battery backup it also automatically switches to cellular backup, even if the internet is still available. For example, if a circuit breaker flips for the outlet the Alarm Base Station is connected to, but not the modem/router, the Base Station still decides to use cellular backup during battery backup, even if internet is still available via the modem/router.
The issue: I would think the hub would want to use the most energy efficient source during battery backup to get an outside connection, particularly if it’s connected to the internet by Ethernet. This would also remove the need for the Base Station to offer limited functionality in the app during battery backup so long as the local internet is still available.
Workarounds: None known. Seems to be a feature of the system.
Recommend to confirm if this functioning per design, and if not, include in a future update to correct this issue.