Ring Security Cameras
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Broken power pins in the back of spotlight cam
Hi,My spotlight cam fall and the pins in the back of the cam were bent: Is there a way to get a replacement part, or send it somewhere to be repaired? Don't want to lose a brand new camera just because of 2 bent pins.Thanks!
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02-10-2021 22:27:28
Responses (2)
- J
Hi neighbors. As mentioned, we do not have this spare part for sale on [Ring.com](http://ring.com/). Therefore, I would advise you to contact our support team to see what the next best step would be for this concern. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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02-11-2022 18:10:58
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Dpbrown1906
I have the same issue. Ring does not sell this part alone. So i am hoping to find someone in the usa with a broken plug up camera so i can buy this part from them.
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01-11-2022 15:39:45
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