Hi,
My spotlight cam fall and the pins in the back of the cam were bent:
Is there a way to get a replacement part, or send it somewhere to be repaired? Don’t want to lose a brand new camera just because of 2 bent pins.
Thanks!
I have the same issue. Ring does not sell this part alone. So i am hoping to find someone in the usa with a broken plug up camera so i can buy this part from them.
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Hi neighbors. As mentioned, we do not have this spare part for sale on Ring.com. Therefore, I would advise you to contact our support team to see what the next best step would be for this concern. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.