Ring Video Doorbell

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bottom cover beggining to crack
hardwired-battery-video-doorbell

I have had my ring doorbell 2 for 7 months now and today I noticed the bottom cover has begun to crack. I feel as if after a few more times replacing the battery it will snap in half. Has anyone else this problem?

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07-09-2020 14:36:36

Responses (1)

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    Hi @sunflower\_36. For any physical damage on your Ring, I would definitely recommend that you contact our support team. They'll be able to review the damage, check the [warranty](https://shop.ring.com/pages/warranty) on the device, and determine the best course of action. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

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    08-09-2020 16:54:01

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