Blurry

Will someone please help me? My camera image is so blurry. I’ve moved the modem to the wall behind the doorbell and all

Hey there Shorty_do_whop I’ll be happy to help you out my friend!

I’d like to ask you a few questions so I can get a better idea of what’s going on here.

  1. Has the picture quality always been this way?

  2. What type of Doorbell do you have? Is it the Ring Classic? The Ring Doorbell 2? The Ring Video Doorbell Pro?

  3. Do you have a Chime Pro or a WiFi extender in the house?

  4. Have you performed any troubleshooting steps like connecting it to a hotspot or performing a reset on the actual Ring device?