U
Blurry trail following movement on ring pro 2
hardwired-video-doorbell
troubleshooting
Hi everyone, I recently purchased a ring pro 2 doorbell. I’ve notice on night vision when people walk past the front of my house they are very blurry. I have attached a video clip as an example. Any help would be appreciated, thanks
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18-01-2024 02:43:17
Responses (1)
Justin_Ring
Hi @user74629. If you are experiencing poor video quality, try the following steps:
Reboot your Doorbell using the Ring app.
Reboot your router by unplugging it for a few seconds and plugging it back in.
Verify your Doorbell has a good signal strength.
This Help Center page has other steps you can try. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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19-01-2024 05:15:45
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