Hi my my pro 2 is just over a year old and I’ve noticed the quality of the picture getting worse and worse, it’s no longer a sharp crisp picture, I’ve tried resetting it, turned it off for a few days to see if it helped …. Nothing worked
Checked the rssi got -54 which should be ok
Any ideas ?
Hi @Kb87. If you haven’t already, I’d also suggest gently cleaning the lens of the Doorbell Pro with a clean microfiber cloth to see if that helps reduce the blurriness at all. We also have various troubleshooting steps for video quality concerns here that may help in this situation. If nothing seems to resolve the issue, you can get in touch with our support team at one of the numbers available here to troubleshoot further. If you are outside of the US, please visit here to see how to contact support.
