Blurry and grey picture

Hi. I have a ring doorbell. Just wondering if anyone has the same problem. The door bell has suddenly started to go blurry and the picture is grey not coloured

Hi @user66398. For your concern, try the following steps:

If you have tried these steps and are still having the same concern, reach out to our support team for further assistance. Give our support team a call at one of the numbers available here.

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