Hello. I’m trying to setup a Ring Doorbell Wired. I’ve installed the doorbell and there is a flashing blue light and a clicking sound every few seconds. I’m unable to continue the setup process. What could be wrong?
Hi @user44450. Make sure your Doorbell Wired has been installed according to the instructions shown here. Then reset the Doorbell Wired by holding down the setup button for 20 seconds, and attempt the setup process again. We have troubleshooting steps for the setup process here if you receive an error message or get stuck during setup.
Should this concern persist, and you’re still unable to get your Doorbell Wired successfully set up, please give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.