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Ring Video Doorbell

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Blue flashing light with clicking sound when attempting to install Ring Wired Doorbell
hardwired-video-doorbell
device-settings
installation
cs-support

Hello. I’m trying to setup a Ring Doorbell Wired. I’ve installed the doorbell and there is a flashing blue light and a clicking sound every few seconds. I’m unable to continue the setup process. What could be wrong?

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06-05-2023 10:32:29

Responses (1)

  • C

    Hi @user44450. Make sure your Doorbell Wired has been installed according to the instructions shown [here](https://support.ring.com/hc/en-us/articles/360054984332-Installing-Ring-Video-Doorbell-Wired). Then reset the Doorbell Wired by holding down the setup button for 20 seconds, and attempt the setup process again. We have troubleshooting steps for the setup process [here](https://support.ring.com/hc/en-us/articles/217240386-In-App-Setup-Failing-Repeatedly) if you receive an error message or get stuck during setup. Should this concern persist, and you're still unable to get your Doorbell Wired successfully set up, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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    09-05-2023 05:59:34

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