The speaker in my keypad stopped working. I’ve already done a factory reset. After a little research, it looks like a defect. Others were sent a replacement. How do I get a replacement or even in contact with someone.
Hi @Theseagles. To get a replacement Ring Keypad, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. They can determine if the device needs to be replaced and if you are within warranty for a replacement!