Ring Video Doorbell

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M
Black video??

I got a Motion detected alert and when I went into the app, all it showed was a black screen for the duration of the recording. Has happened a few times.

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21-05-2020 23:51:08

Responses (1)

  • M

    Hello There, Only in the last two days I have encountered black videos. My ring doorbell has been fine until now. No Change to my broadband and no issues with other devices. Anybody else seeing this or does this only happen in the users home i.e. not a ring server issue ? Thanks Declan.

    1

    29-07-2020 08:58:34

      I

      I’m seeing white lines with a black background. My internet hasn’t change and my speeds are 62download and 7 upload my RSSI -30

      0

      29-07-2020 17:04:28

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