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M

maryhw51

Black Spot

battery-video-doorbell

troubleshooting

cs-support

A black spot has appeared from my Ring Doorbell. Anybody know why and how I can remove it? ![IMG_5698|690x375](upload://jaI6qfJijPYH1u3jD1oUVa2xum.jpeg)

325 •

0 •

23-11-2023 07:27:44

Responses (2)

J

Justin_Ring

Hi @maryhw51. It looks like it could be dirt or something on your Doorbell's camera. I recommend using a soft cloth to wipe it down. If the spot does not go away after cleaning the camera, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.

0

•

24-11-2023 05:02:08

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

•

24-12-2023 05:02:55

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