Black Rect. Spot in both of my pictures

I have a large black rectangular spot in both of my picture taking part large part of my pictures. How can I remove it?

Hi @user7373. This sounds like a Privacy Zone, which is optional and can be deleted.

Deleting a privacy zone

  • Open your Ring app.
  • Tap the three-lined menu on the upper left-hand side of the screen to open the side menu.
  • Tap Devices .
  • Select desired device.
  • Tap Device Settings.
  • Tap Privacy Settings.
  • Select the zone you wish to delete.
  • Tap Edit Privacy Zones.
  • Tap the trash can icon.
  • Confirm you wish to delete the zone.

For more information on Privacy Zones, check out our Help Center Article. :slight_smile: