I have a large black rectangular spot in both of my picture taking part large part of my pictures. How can I remove it?
Hi @user7373. This sounds like a Privacy Zone, which is optional and can be deleted.
Deleting a privacy zone
- Open your Ring app.
- Tap the three-lined menu on the upper left-hand side of the screen to open the side menu.
- Tap Devices .
- Select desired device.
- Tap Device Settings.
- Tap Privacy Settings.
- Select the zone you wish to delete.
- Tap Edit Privacy Zones.
- Tap the trash can icon.
- Confirm you wish to delete the zone.
For more information on Privacy Zones, check out our Help Center Article.