Ring Video Doorbell

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L
Billing ended
troubleshooting
billing

Hi I had 4 devices but as 2 were no longer working I cancelled my subscription as I couldn’t warrant £8 per month However now my doorbell & floodlight camera show nothing but live view If I do not answer the door in time I cannot see who was there as I get nothing. The same with my other camera, when I get a notification if I do not look then I can’t see what happened. Meaning neither of these work. I have had to have real CCTV added to my home for personal reasons as the ring cameras could only record for so long therefore did not record virtual things So why now I’ve stopped subscribing does my doorbell not show me what happened earlier

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15-10-2023 12:38:51

Responses (2)

  • L

    call ring they cancel the plan

    0

    15-10-2023 01:32:42

    • T

      Hi @Linny40. Your Doorbell will not record without an active Ring Protect Plan.

      0

      16-10-2023 04:21:48

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