Doorbell not picking up people coming up and down driveway. Using wedge etc etc. Postman gets in and out on a daily basis without triggering.
Hi @user53253. Ring Video Doorbells are designed to detect and alert you to visitors at your front door. Motions that occur farther out from the Doorbell are less likely to be detected. With that said, I always suggest reviewing your motion settings to find a combination that works best for you. Make sure your Motion Zones cover the areas you want and that they do not overlap. Adjust the Motion Sensitivity as needed. If you have a battery powered Doorbell, check your Motion Frequency setting.
Being subscribed to a Ring Protect plan will also give you access to Modes and Smart Alerts settings. Double-check these settings and ensure you don’t have motion detection turned off within one of the Modes. Lastly, it’s important for your Ring Doorbell to have a strong and stable wifi signal for optimal performance. For persistent motion detection concerns, please follow up with our support team. If you are outside of the US, please visit here to see how to contact support.