Being over charged for my yearly plan

I have payed for a yearly plan but I’ve been charged once and now they’re trying to take it out again this month! Why is this happening

Hi @user50150. Ring Protect Plan billing issues cannot be handled here in the Community. The next best thing for you to do is to reach out to our support team for further assistance. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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