Been invited as shared contact, wont work?

So my family recently got a ring door bell. Dad had no trouble setting it up. He invited me as a shared user however it will not add me no matter what i try. I have made an account, and the email tells me to manage the request by clicking the link. I do this and it just sends me to my dashboard. I click the top drop down and no shared location appears. How do i connect to his account?

Hi @GreenCorgiQueen. I suggest deleting all of the Shared User invitations and emails. Once you have a clean slate, you can follow the steps listed here.