So i just recently purchased the Ring Doorbell subscription but I need to see footage earlier today but at that time I was not subscribed. Is it possible since it is recorded on the history log to go back or I can just review footage from when I subscribed.
Hi @Samra916! As we value your security and privacy, videos are not saved or recorded if you are not subscribed. This also means that before subscription, or if subscription lapses, any videos during that time are never saved and thus are not accessible. Now that you are subscribed, all events in your history since subscription should have a recording to view.